Topic : You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter:
Explain why you were at the restaurant
Describe the problems
Write about the action you want the manager to take
Dear Sir/Madam
I am writing this letter to convey my complete dissatisfaction with the meal I experienced at your restaurant this past Sunday. Though I have been a frequent patron of your establishment and have always enjoyed the culinary delights offered. However, my recent visit has left me compelled to express my concerns.
On the occasion of my mother’s birthday, I chose to celebrate at your establishment. As we comprised a group of approximately twenty people, including children, I specifically requested non-spicy food for the kids. However, the initial concern arose when the same food was served to everyone, and the server was not accommodating in resolving the issue. The second concern pertained to the quality of the meals.
Such mismanagement could potentially tarnish your reputation and result in a decline in clientele. As a frequent visitor who genuinely cares about the hotel, I urge you to personally address this issue.
Your swift action in rectifying these matters would undoubtedly contribute to maintaining the high standards your establishment is known for.
Yours faithfully,
