Task1 : You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter :
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Give details of the camera and where you bought it
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Explain what has happened
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Say what you want him/her to do about it
Dear Mr Singh,
I am writing to bring to your attention a matter of concern regarding my recent purchase. I recently purchased one of your cameras while traveling overseas.
Let me explain, on 5th April, 2024, I acquired a XZN Camera from Super Electronic Store, Chandigarh. However, upon opening the package upon arrival at my destination, I was dismayed to discover that several important items were missing from the box. Specifically, battery charger, lens cap, user manual.
This situation has left me feeling quite disappointed as these missing items are essential for the proper functioning and enjoyment of the camera. As a loyal customer of your brand, I trust that you understand the importance of delivering products in their entirety.
I kindly request your assistance in rectifying this matter. It would be greatly appreciated if you could arrange for the missing items to be sent to me at the earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response and a swift resolution.
Yours sincerely,
Abc
